Shipping policy
Shipping policy
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates
We offer $20 flat rate shipping to all of Canada
Pre-Order Shipping
If your order contains products that has a future release, the entire order will be held until it can be fulfilled and will be shipped together
In-store pickup
You can skip the shipping fees with free local pickup at our location. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 24 hours. We will send you an email when your order is ready along with instructions.
Please have your order confirmation email with you when you come.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 9 days of receiving your shipping confirmation email, please contact us via our contact form with your name and order number, and we will look into it for you.